Chicthebotanicalbeauty return

We are committed to ensuring your satisfaction with our skin and body care products. Please read our policy carefully:

1. Eligibility for Returns

Returns are accepted within 7 days from the date of delivery.
Products must be unused, unopened, and in their original packaging.
Items that are damaged due to shipping or defective are eligible for replacement or refund.

2. Non-Returnable Items

3. Return Process

To initiate a return, please contact our Customer Support within 7 days of receiving your order.
Provide your order number, product details, and reason for return.
Once approved, you will receive instructions on how to return the product.

4. Refunds

Refunds will be processed within 7–10 business days after we receive and inspect the returned product.
Refunds will be issued to the original payment method used for purchase.
Shipping charges are non-refundable, except in cases where the product was damaged or incorrect.

5. Exchanges

Exchanges are only possible for defective or damaged products.
Contact our Customer Support with your order details to request an exchange.

6. Shipping for Returns

Customers are responsible for the cost of return shipping unless the product was damaged or incorrect.
We recommend using a trackable shipping service for returns.

7. Contact Information

For all returns, refunds, or product-related queries, please reach out to our Customer Support team at chicthebotanicalbeauty@gmail.com.